← Back to Home
Privacy Policy
Last updated: May 2025
Information We Collect
When you place an order with Meruem, we collect:
- Your email address (to deliver your nasheed and order updates)
- Order details (recipient info, story details, preferences)
- Payment information (processed securely by Shopify — we never store card details)
How We Use Your Information
- To create and deliver your custom nasheed
- To communicate order updates and delivery notifications
- To process refunds or revision requests
- To improve our services
Third-Party Services
We use the following third-party services:
- Shopify — for secure payment processing and order management
- Meta (Facebook) Pixel — for advertising analytics (anonymised data)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
We use essential cookies to enable site functionality and analytics cookies (Meta Pixel) to understand how visitors interact with our site. You can disable cookies in your browser settings at any time.
Data Retention
We retain your order information for up to 12 months to facilitate revisions and support requests. After this period, your data is permanently deleted.
Your Rights
You have the right to:
- Request a copy of your personal data
- Request deletion of your personal data
- Opt out of marketing communications
Contact Us
For privacy-related questions, email us at hello@shopmeruem.com.